Conversion Optimisation

Conversion optimisation β€” turn more visitors into customers

More traffic doesn't always mean more sales. The biggest growth potential often lies in improving the store you already have.

What do we analyse and improve?

We analyse

  • User behaviour
  • Shopping cart
  • Checkout and payments
  • Product page
  • Purchase path

We improve

  • UX and navigation
  • Page load speed
  • Forms and CTAs
  • Product messaging
  • Path to purchase

CRO Process

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Data analysis

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Issue mapping

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Implementing fixes

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Measuring results

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Optimisation

Tools

Google Analytics 4 Hotjar GTM Google Optimize PrestaShop JavaScript

What affects store conversion?

Conversion is the result of many factors working together. Fixing one element often reveals the next bottleneck.

🐒 Page load speed

Every second of delay costs a few percent in conversions. We optimise Core Web Vitals and TTFB.

πŸ›’ Purchase process

We simplify checkout, remove unnecessary steps, and improve forms. Fewer clicks = more orders.

πŸ“± Mobile UX

Over 60% of e-commerce traffic comes from mobile phones. Mobile issues cost more than desktop ones.

πŸ’¬ Product messaging

Images, descriptions, CTAs, social proof β€” everything that persuades or deters a customer from buying.

FAQ β€” Conversion Optimisation

The conversion rate is the percentage of visitors who made a purchase. The e-commerce average is 1.5–3%. It tends to be lower for paid traffic and higher for organic and direct traffic. More important than the absolute value is the trend β€” is it improving after changes are made?

The initial analysis and recommendations take 2–3 weeks. Implementing changes depends on scope β€” from a few days for UX tweaks to several weeks for a full checkout redesign. The full CRO cycle (analysis β†’ implementation β†’ measurement β†’ iteration) is an ongoing process.

A/B tests require significant traffic (at least a few thousand sessions per month). With lower traffic, we work analytically β€” reviewing session recordings, heatmaps, and Hotjar data, which lets us draw conclusions without formal statistical tests.

With data. Before changing anything, we review analytics, session recordings, and drop-off paths. This pinpoints where the biggest problem lies. Often the most impactful change isn't a new design β€” it's a single specific issue in the checkout.

Want to improve your store's conversion rate?

We'll find and fix the points where customers are dropping off.

Get in Touch